Frequently Asked Questions

Visit www.saaragya.com, select your preferred product, choose your size and color, add it to your cart, and complete checkout with your delivery details and payment method.

We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD) where available.

Yes. We confirm COD orders via WhatsApp before dispatch to ensure smooth delivery.

You can request changes or cancellation shortly after placing the order. Once dispatched, changes or cancellations are not possible.

If you are a registered user:

1. Login to your account
2. Go to “Orders”
3. Select your order ID
4. Click “Cancel” (if eligible)

If you are a non-registered user:

You can cancel using our Return, Exchange & Cancel form. Please note cancellation is possible only if the order has not been dispatched yet.

Typically 3–5 working days for metro cities and 4–7 working days for other locations. Delivery timelines may vary slightly during peak seasons.

Once shipped, you will receive a tracking link via SMS or WhatsApp. You can also track your order using the tracking link available on our website.

Shipping charges (if applicable) are clearly shown at checkout before you place the order.

We offer a 7-day exchange window from the date of delivery. Exchange requests are subject to product condition with original tags intact. For detailed terms, please read our Exchange Policy page.

• Size exchange (same product, different size) within 7 days
• Damaged/defective items (please share photos within 48 hours of delivery)

We primarily offer exchanges. In exceptional cases, store credit may be issued.

• Used or washed items
• Items without original tags or packaging
• Requests raised after 7 days from delivery

Please refer to the size chart available on each product page. If you are unsure, you can contact us on WhatsApp with your measurements and preferred fit, and we will assist you.

You can request a size exchange within 7 days of delivery as per our exchange policy.

We try to display product colors as accurately as possible. Slight variations may occur due to lighting conditions and screen settings.

Our collections include carefully selected fabrics such as pure cotton, chanderi, chanderi blends, silk blends, and cotton blends. Fabric details are clearly mentioned on each product page.

If lining is included, it is clearly mentioned in the product description.

We recommend gentle hand wash or dry clean, depending on the fabric. Please refer to the care instructions mentioned on the product page.

Yes. A proper GST tax invoice is generated for every order.

Please contact us immediately after placing your order if you require GST details to be added. Changes may not be possible once the order is processed.

Please contact us within 48 hours of delivery with clear photos and your order number. We will resolve the issue promptly.

If the package appears tampered or damaged at the time of delivery, please refuse to accept it and inform us immediately.

Currently, we ship within India only.

You can contact us via WhatsApp, email, or through the Contact form available on our website. We usually respond within 24 hours.